TLC Worldwide @Campaign360 Asia 2026 Event FAQS
1. How do I take part in the promotion?
A: To be eligible to participate in the Promotion, Entrants must:
i. During the Promotional Period, Entrants shall issue card from the Administrator.
ii. Entrants will then scan the QR code on the issued card, which will lead them to the promotional website https://experiencetlcrewards.com (“Promotional Website”), where they will enter their First and Last Name, Company, Business Email, Mobile Number.
iii. Each qualified Entrant will be eligible to redeem allocated prize, as outlined in Table A.
iv. Entrants will receive the reward voucher(s) and redemption detail(s) via their registered email address.
2. How do I participate in the promotion?
A: Each Entrant will receive a QR code on an issued card at Campaign360 Asia 2026 event, by TLC Worldwide representatives. Eligible entries will be able to submit the registration form prior to redeem preferred allocated prize.
3. Who can qualify in this promotion?
A: This promotion is open to Entrants who are, at the time of the of the Promotional period, attendees of Campaign360 Asia 2026 Event.
4. Who cannot qualify in this promotion?
A: Directors, officers, management, and employees (and their immediate families) of the Promoter and TLC, its related bodies corporate or franchisees, printers, suppliers, providers and agencies associated with this Promotion or who have influence over the allocation of rewards are ineligible to participate in this Promotion. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
5. When does the Promotion start and end?
A: The Promotion starts at 12.01am (Singapore time) on 20 May 2026 and ends at 11:59pm (Singapore time) on 21 May 2026.
6. When does the Redemption period start and end?
A: The Promotion starts at 12.01am (Singapore time) on 20 May 2026 and ends at 11:59pm (Singapore time) on 20 June 2026.
7. May I participate in this promotion more than once?
A: Yes, you may participate in this promotion more than once as long as you have a valid QR Code.
8. How will I know if my entry is successful or unsuccessful?
A: Upon submission of your entry via the participation form on https://experiencetlcreward.com
If you have a successful QR Code, you will be brought to the page and prompted to submit the registration form. Upon redeeming your rewards, you will be able to view available rewards.
If you are facing issues or have not received an update regarding your reward voucher and reward details, please contact our promotional email at contact@tlcrewards.com, Monday to Friday from 9:30am to 5:30pm (excluding weekends and PH).
9. Is there a validation process?
A: No, there is no validation process to be conducted.
10. How will I receive my reward(s)?
A: You will receive your reward e-Voucher with redemption details via email. Depending on the reward you have chosen, some rewards can be claimed physically in merchant’s stores, while some have online redemption vouchers.
11. Can I exchange my reward?
A: All rewards are non-transferrable, exchangeable, and non-convertible to cash. The picture of rewards depicted on the press ads/posters/digital materials etc. are only for reference or representation.
12. What happens if I had misplaced my reward voucher(s) and reward detail(s)? May I request for a new one?
A: If you have misplaced your reward voucher(s) and reward detail(s), kindly contact our email at contact@tlcrewards.com, Monday to Friday from 9:30am to 5:30pm (excluding weekends and PH).
Our customer service team will require your email address to locate your entry.
13. What happens if my contact details have changed during the promotion?
A: If your contact details have changed during the Promotion, it is your responsibility to notify us at our email at contact@tlcrewards.com, Monday to Friday from 9:30am to 5:30pm (excluding weekends and PH).
14. Who do I contact if I have questions regarding this promotion?
A: You may reach out to our email at contact@tlcrewards.com, Monday to Friday from 9:30am to 5:30pm (excluding weekends and PH).
